Answer
Feb 19, 2024 - 09:26 AM
At Porter Electronics, we strive to offer you a seamless shopping experience with our comprehensive return and warranty policies: 30-Day Return Option: We provide a 30-day return window for your convenience, allowing returns due to a change of mind. To facilitate returns, please obtain a Return Merchandise Authorization Number (RMA#). This unique identifier is essential for processing your return. To request an RMA number, please Contact Us Here
Important Return Guidelines: All returned items must be in the same condition as received and must include the original Porter Electronics security sticker and the correct serial number. Please note that all shipping costs associated with returns are the responsibility of the customer. You may choose your preferred carrier as long as they can provide a tracking number. Once we receive the item and verify its authenticity, a refund will be issued, minus shipping costs. Authenticity Assurance: For a refund to be processed, the returned item must be authentic Porter Electronics equipment and in its original condition. Items that have been tampered with or are deemed not to be genuine Porter Electronics equipment will not be eligible for a refund. We value your satisfaction and are here to assist you throughout the return and warranty process. If you have any further inquiries or need assistance, please don't hesitate to reach out to us. Your satisfaction is our priority.
Important Return Guidelines: All returned items must be in the same condition as received and must include the original Porter Electronics security sticker and the correct serial number. Please note that all shipping costs associated with returns are the responsibility of the customer. You may choose your preferred carrier as long as they can provide a tracking number. Once we receive the item and verify its authenticity, a refund will be issued, minus shipping costs. Authenticity Assurance: For a refund to be processed, the returned item must be authentic Porter Electronics equipment and in its original condition. Items that have been tampered with or are deemed not to be genuine Porter Electronics equipment will not be eligible for a refund. We value your satisfaction and are here to assist you throughout the return and warranty process. If you have any further inquiries or need assistance, please don't hesitate to reach out to us. Your satisfaction is our priority.
